Privacy Policy
Effective Date: May 28, 2026
This Privacy Policy describes how swatchix.com (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have questions, want more information about our privacy practices, or would like to make a complaint, please contact us:
Email: support@swatchix.com
Address:
Swatchix LLC
5900 Balcones Drive #21910
Austin TX, 78731 USA
Phone: +1 (830) 453-1315
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information."
Device Information
- Purpose of collection: To load the Site accurately and perform analytics to optimize Site performance.
- Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: Shared with our processor Shopify.
- Personal Information collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and site interactions.
Order Information
- Purpose of collection: To fulfill your order, process payment, arrange shipping, provide invoices and order confirmations, communicate with you, screen for fraud, and where applicable, share information about our products and services.
- Source of collection: Collected directly from you.
- Disclosure for a business purpose: Shared with our processor Shopify and our third-party fulfillment provider.
- Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Minors
This site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
- We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
- We may share your Personal Information to comply with applicable laws and regulations, or to respond to lawful requests for information or to protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:
- Google Analytics — helps us understand how customers use the Site. Learn more: https://www.google.com/intl/en/policies/privacy/. Opt out: https://tools.google.com/dlpage/gaoptout
- Shopify Audiences — helps us show relevant ads to users on other platforms who may be interested in our products. We share information about your use of the Site and your purchases with Shopify Audiences for this purpose.
- Microsoft Clarity & Microsoft Advertising — captures how you interact with our website through behavioral metrics, heatmaps, and session replay. This helps us improve and market our products. For more information, visit the Microsoft Privacy Statement.
For more information about targeted advertising, visit the Network Advertising Initiative.
You can opt out of targeted advertising by visiting:
Digital Advertising Alliance: https://optout.aboutads.info/
Using Personal Information
We use your Personal Information to provide our services, including: offering products for sale, processing payments, fulfilling and shipping orders, and keeping you informed of new products, services, and offers.
Your Rights
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (the "Right to Know"), to port it to a new service, and to request correction, update, or deletion of your Personal Information. To exercise these rights, contact us using the information above.
To designate an authorized agent to submit requests on your behalf, please contact us at the address above.
Cookies
A cookie is a small file downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies. Cookies allow the Site to remember your preferences and improve your browsing experience. They also help us understand how visitors use the Site.
Cookies Necessary for Store Functioning
| Name | Function | Duration |
|---|---|---|
_ab |
Admin access | 2y |
_secure_session_id |
Storefront navigation | 24h |
_shopify_country |
Checkout | session |
_shopify_m |
Customer privacy settings | 1y |
_shopify_tm |
Customer privacy settings | 30min |
_shopify_tw |
Customer privacy settings | 2w |
_storefront_u |
Customer account updates | 1min |
_tracking_consent |
Tracking preferences | 1y |
cart |
Shopping cart | 2w |
cart_currency |
Shopping cart | 2w |
checkout |
Checkout | 4w |
checkout_token |
Checkout | 1y |
secure_customer_sig |
Customer login | 20y |
shopify_pay |
Checkout | 1y |
identity-state |
Customer authentication | 24h |
identity_customer_account_number |
Customer authentication | 12w |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
_landing_page |
Track landing pages | 2w |
_orig_referrer |
Track landing pages | 2w |
_s |
Shopify analytics | 30min |
_shopify_d |
Shopify analytics | session |
_shopify_s |
Shopify analytics | 30min |
_shopify_sa_p |
Marketing & referrals | 30min |
_shopify_sa_t |
Marketing & referrals | 30min |
_shopify_y |
Shopify analytics | 1y |
_shopify_ga |
Shopify & Google Analytics | session |
Session cookies last until you close your browser. Persistent cookies expire between 30 minutes and two years. You can manage cookie preferences through your browser settings — typically found under "Tools" or "Preferences." For more information: www.allaboutcookies.org. Note that blocking cookies may impact Site functionality.
Do Not Track
There is no consistent industry standard for responding to "Do Not Track" signals. We do not alter our data collection practices when such a signal is detected.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated policy will be posted to this page with a revised effective date.
Complaints
To make a complaint, contact us using the information listed under "Contact" above. If you are not satisfied with our response, you have the right to contact the relevant data protection authority.