Where do we ship?
Swatchix proudly offers worldwide shipping! We deliver to nearly every country across the globe. Shipping times and options may vary depending on your location.

Order Processing
All orders are processed within 1-3 business days. During peak seasons or holidays, processing times may be slightly longer, but we always strive to get your order out as quickly as possible.

Shipping Options & Delivery Times
We offer free standard shipping on all orders within the United States. For international customers, shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method. Typical delivery times are as follows:

• Standard US Shipping: 3-7 business days
• Expedited US Shipping: 1-3 business days (additional fee)
• International Shipping: 10-20 business days (may vary by country and customs processing)

Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update. For international orders, tracking may be limited depending on the destination country.

Customs, Duties & Taxes
All prices on our website are listed in USD. For international orders, your package may be subject to customs fees, import duties, and taxes once it arrives in your country. These charges are the responsibility of the recipient and are not included in our shipping fees. Please check with your local customs office for more information.

Lost or Delayed Packages
Every order is shipped with tracking. If your package is lost in transit or significantly delayed, please contact us at info@swatchix.com. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us as soon as possible at info@swatchix.com, and we will do our best to assist.

Extended Delays
While we do our best to ensure timely delivery, some factors such as customs processing, weather, or postal service delays are beyond our control. If your order is taking longer than expected, please reach out to us and we will do everything we can to assist.

Questions?
If you have any questions about your order or our shipping policy, please contact us at info@swatchix.com. Our team is here to help!